Your Privacy Matters to Us
At VISTANETIXCOMMUNICATIONS, we are committed to protecting your privacy and ensuring thesecurity of your personal information. Below, we outline how we collect, use,and safeguard your data, as well as how you can manage your privacy preferencesand contact us with any concerns.
Our Commitment to Privacy
We value your trust and prioritize theconfidentiality of your personal information. Our policies and procedures aredesigned to give you control over how we collect, use, and share your data.
How We Protect Your Privacy
- We keep your personal and business information strictly confidential.
- We do not sell your information.
- You control how we obtain, use, and share your data.
- You have access to review and update your information.
- We respect your privacy in marketing communications.
Information We Collect and Why
When you become a customer or use ourproducts and services, we may collect:
- Personal details: Name, address, phone number.
- Payment information: To manage transactions.
- Legal compliance: To fulfill regulatory obligations.
Providing certain information, such as adriver's license, is optional unless required by law.
We obtain your consent before:
- Collecting, using, or sharing your data (unless required by law).
- Conducting credit checks.
- Using your data for new purposes beyond what was initially disclosed.
- Express Consent: Given verbally or in writing.
- Implied Consent: Assumed through your actions (e.g., using a service we provide).
You may withdraw your consent at any time, except where legal obligations prevent it (e.g., credit reporting requirements).
We do not share your data with externalparties, except:
- With service providers who assist in processing (e.g., direct mail marketing), under strict confidentiality agreements.
- If required by law or regulatory authorities.
- To protect against fraud or financial risks (e.g., reporting non-sufficient funds, debt collection).
How We Protect Your Information
- We implement security measures to safeguard your personal data from unauthorized access, loss, or misuse.
- Our team members are trained on privacy protection and confidentiality.
- We use advanced security measures in our IT systems.
- We retain your information only as long as necessary for business or legal reasons and securely dispose of it when no longer needed.
Your Rights & Access to Your Information
- You can request access to review, update, or correct your information.
- If applicable, we provide alternative formats for individuals with sensory disabilities.
- You may request details on third parties who have received your information (except for service providers acting on our behalf).
We respond to all privacy-related requestswithin 30 days and will inform you of any necessary extensions or legallimitations.
Our senior management regularly reviews andensures compliance with this Privacy Policy. If you have concerns about ourpractices, you can contact our Chief Privacy Officer.
Resolving Your Privacy Concerns
We take privacy matters seriously. If youhave questions, complaints, or concerns, please contact us directly. We arecommitted to resolving any issues with transparency and respect.
Contact Information:Peter Ivanov
peteri@vistanetix.ca1-800-997-6016 x 101
